SHIPPING

SHIPPING TERMS AND CONDITIONS

1. Order Processing

1.1 We process orders within 48 hours of receipt, excluding Saturdays, Sundays, and public holidays.

1.2 All orders are subject to a handling and bank clearance period before dispatch.

2. Delivery Options

2.1 Free Standard Delivery:

   2.1.1 Estimated delivery time: 6-10 working days, with a maximum of 14 days.

   2.1.2 Late deliveries beyond 20 days are not eligible for a refund.

3. Peak Season Delays

3.1 During peak selling seasons (June-July-August and festive seasons), orders may be delayed by 1 to 2 additional days.

3.2 Customers are requested to exercise patience and understanding during these periods.

4. Dispatch Confirmation

4.1 Customers will receive a dispatch confirmation once their order has been shipped.

5. Delivery Address

5.1 Customers are responsible for providing accurate and complete delivery information.

5.2 We are not liable for delays or non-delivery resulting from incorrect or incomplete address details.

6. Force Majeure

6.1 We shall not be held liable for any delay or failure to perform our obligations if such delay or failure results from circumstances beyond our reasonable control.

7. Risk and Title

7.1 Risk of loss and damage to products passes to the customer upon delivery.

7.2 Title to the products remains with us until full payment has been received.

8. Inspection of Goods

8.1 Customers are advised to inspect all items upon delivery and report any damages or discrepancies within 48 hours of receipt.

9. International Shipping

9.1 For international orders, customers are responsible for any customs duties, taxes, or import fees levied by their country.

10. Modifications

10.1 We reserve the right to modify these shipping terms and conditions at any time without prior notice.

By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Shipping Terms and Conditions.